WCAG 2.1 AA

Conformance to Web Content Accessibility Guidelines 2.1

Pages bearing these logos indicate a claim of conformance by the page author or content provider to appropriate conformance Level of the W3C Web Content Accessibility Guidelines 2.1, including all Level A, AA, and AAA success criteria defined in the Guidelines.

The Web Content Accessibility Guidelines 2.1 explain how to make Web content accessible to people with disabilities. Conformance to these guidelines will help make the Web more accessible to users with disabilities and will benefit all users.

This website is run by JointPRO. We want as many people as possible to be able to use this website. For example, that means you should be able to:

1. Change colours, contrast levels and fonts
2. Zoom in up to 300% without the text spilling off the screen
3. Navigate most of the website using just a keyboard
4. Navigate most of the website using speech recognition software
5. Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
6. We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

1. In some places the text will not reflow in a single column when you change the size of the browser window
2. In some places you cannot modify the line height or spacing of text
3. Most older PDF documents are not fully accessible to screen reader software
4. Live video streams do not have captions
5. Some of our online forms are difficult to navigate using just a keyboard
6. you cannot skip to the main content when using a screen reader
7. there's a limit to how far you can magnify the map on our 'contact us' page
8. Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: admin@jointpro.co.uk

Reporting accessibility problems with this website

Email: admin@jointpro.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by email or visiting us in person

Email: admin@jointpro.co.uk or Contact Us

Technical information about this website's accessibility

JointPRO is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status: This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that's not within the scope of the accessibility regulations PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video : We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

This statement was prepared on 1st Jan 2020. It was last reviewed on 17th Sep 2020

Claims are not verified by W3C. Content providers are solely responsible for the use of these logos.

This website was last tested on 06th Apr 2021.